Ybet99 is fully committed to protecting the privacy and personal data of every member. This page transparently explains how we collect, use, and safeguard your information.
Ybet99 is an online betting and casino platform serving Malaysian players. We understand that your trust in us depends not only on the products and services we offer, but also on how responsibly and respectfully we handle your personal information.
This Privacy Policy explains what data we collect, why we collect it, how it is used, how long it is retained, who may have access to it, and your rights as a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA).
This policy applies to:
Ybet99 only collects information necessary to provide you with a secure, efficient, and personalised service. The following are the categories of data we may collect:
We use your personal data only for lawful purposes that are clearly stated. Below is a summary of how your data is used and the corresponding legal basis:
| Purpose of Use | Type of Data Used | Legal Basis |
|---|---|---|
| Identity verification & account registration | Name, MyKad, date of birth, phone number | Contract performance |
| Deposit & withdrawal processing (RM) | Malaysian bank account / e-wallet details | Contract performance |
| Betting & casino services provider | Activity records, account balance | Contract performance |
| Fraud prevention & security | IP, access logs, transaction history | Legitimate interest |
| KYC & Legal Compliance | Identity documents, financial details | Legal obligations |
| Customer support & dispute resolution | Communication records, account details | Legitimate interest |
| Delivery of promotions & personalised offers | Email, phone, game history | Consent (withdrawable) |
| Product improvement & platform analytics | Anonymised usage data | Legitimate interest |
Ybet99 does not sell your personal data to any third party. We do not share your information for third-party marketing purposes without your explicit consent. However, in certain circumstances, we may need to share your data with the following parties:
To process your deposits and withdrawals in RM, we share the necessary transaction information with approved payment service providers, including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and banks participating in the FPX network such as Maybank, CIMB, and others. This sharing is strictly limited to the information required to complete the relevant transaction.
Ybet99 works with third-party providers for technical infrastructure, platform analytics, and cybersecurity systems. All technology partners are bound by strict confidentiality agreements and are permitted to use your data only for the specified purposes.
Ybet99 will disclose your personal data to the relevant authorities or government agencies when required by Malaysian law, a court order, or a legitimate formal request from a law enforcement agency. Where permitted by law, we will notify you in advance.
In the event of a merger, acquisition, or transfer of ybet99's assets, your personal data may be transferred to the new entity. In such cases, you will be notified in advance and your rights under this Privacy Policy will remain protected.
Ybet99 uses cookies and similar tracking technologies to enhance the user experience, maintain your login session, and understand how users interact with our platform.
You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the ybet99 platform and prevent you from logging in or using certain features. For guidance on managing cookies in popular browsers, please refer to your browser's documentation.
Ybet99 invests seriously in information security to ensure your personal data is always protected against unauthorised access, leaks, modification, or destruction.
Ybet99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. General data retention periods are as follows:
Once the retention period expires or the data is no longer needed, ybet99 will securely delete or anonymise it in accordance with established procedures.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by ybet99:
You have the right to request a copy of the personal data we hold about you. ybet99 will fulfil access requests within 21 business days of receipt, subject to the necessary identity verification.
If you believe the personal data ybet99 holds about you is inaccurate or incomplete, you have the right to request a correction. You can update most of your profile information directly via your account settings on the ybet99 platform, or by contacting our customer support.
You have the right to request deletion of your personal data in certain circumstances — for example, when the data is no longer needed for its original purpose, or when you withdraw the consent on which processing was based. However, this right is not absolute, and there are cases where we are required to retain your data to comply with legal obligations.
To exercise any of the above rights, please contact ybet99 by email at support@ybet99.online or via our platform's live chat, clearly stating your request. We will process it within the timeframe required by law.
The ybet99 platform is intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. Should we discover that a minor's personal data has been collected without appropriate age verification, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian who believes your child under the legal age has registered on ybet99, please contact us immediately at support@ybet99.online and we will respond promptly.
Ybet99 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When material amendments are made, we will notify you via an in-platform notification or an email to your registered address.
The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. Your continued use of the ybet99 platform after any amendments are published constitutes your acceptance of the updated policy.
For any questions, concerns, or requests relating to your privacy and personal data, please contact the ybet99 privacy officer via:
We are committed to responding to all privacy-related enquiries within 5 business days from the date the enquiry is received.
Privacy is more than a legal document to us — it is a core value that shapes every decision we make at ybet99.
Ybet99 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). This means every step of your data collection and processing has a valid and clearly defined legal basis.
All data transmitted through the ybet99 platform is protected with 256-bit SSL encryption — the same security technology used by major financial institutions such as Maybank and CIMB to safeguard their online transactions.
Ybet99 has never sold, and will never sell, your personal data to advertisers or third-party data brokers. Your data is not a commodity — it is information you have entrusted to us, and we safeguard it with the utmost care.
Your financial details are shared only with trusted Malaysian payment providers — Touch 'n Go, GrabPay, DuitNow, and the local FPX banking network. No unknown third parties have access to your financial information.
The ybet99 Privacy Policy is written in plain, easy-to-understand language — no confusing legal jargon or hidden clauses. We believe every player has the right to know exactly what happens to their data.
You may access, correct, or request deletion of your data at any time. Your privacy rights are real and enforceable — contact ybet99 support and we will respond within 5 business days.